Notice of Privacy Policy

Clearest Health may use and disclose your PHI without your written consent or authorization for certain purposes related to treatment, payment, and healthcare operations. Restrictions apply to treatment records concerning mental illness, developmental disabilities, substance abuse, and HIV test results.

Treatment activities may include:
‍
- Providing, coordinating, or managing healthcare and related services.
- Consultations between healthcare providers.
- Referrals to other providers for treatment or specialized care.
‍
Example: Clearest Health may refer you to a specialist and share your healthcare information with them.

Payment activities may include:
- Obtaining reimbursement for services provided to you.
- Determining eligibility for insurance benefits.
- Managing claims and coordinating with your insurance company.

‍Example: Clearest Health may submit claims to your insurer, including details about your diagnosis and services provided.

Healthcare operations may include:

- Contacting you about treatment alternatives.
- Conducting quality assessments and improvement activities.
- Developing clinical guidelines and care coordination.

‍Example: Clearest Health may use your treatment data to assess the quality of services provided.

Clearest Health may disclose PHI without your consent for:
- Compliance with legal obligations, including reporting abuse, neglect, or domestic violence.
- Public health activities, such as reporting communicable diseases or FDA-related activities.
- Health oversight activities, including audits or investigations.
- Judicial and administrative proceedings under court orders.
- Research purposes (with appropriate safeguards).
-Addressing serious threats to health or safety.
- Workers’ compensation claims.
- Activities related to death, such as sharing PHI with coroners or medical examiners.

You have the following rights concerning your PHI:
- Request Restrictions: You may request restrictions on certain uses or disclosures of your PHI. These requests must be made in writing. While we are not obligated to agree, if we do, we must comply except in emergencies.
- Access to Records: You have the right to review and obtain copies of your healthcare records, except for psychotherapy notes or records prepared for legal proceedings. Reasonable copying fees may apply.
- Alternative Communication: You may request that PHI be sent to you through alternative means or locations. Requests must be in writing, and reasonable requests will be accommodated.
- Request Amendments: You may request amendments to your records if they are inaccurate or incomplete. Requests must be submitted in writing and may be denied under specific circumstances.
- Accounting of Disclosures: You may request a record of PHI disclosures made in the six years preceding the request, starting from disclosures made after August 1, 2020.
- Breach Notification: You will be notified promptly if there is a breach involving your PHI.
- Paper Copy of Notice: You may request a paper copy of this Notice at any time.

You may file a complaint with Clearest Health or the Secretary of Health and Human Services if you believe your privacy rights have been violated.To file a complaint with Clearest Health, contact:

‍Privacy Officer
N
‍Clearest Health
524 Broadway, Floor 9
New York, NY
Email: complaints@clearesthealth.com

Clearest Health strictly prohibits retaliatory actions against anyone who files a privacy complaint.